Navy Arms 1885 High Wall Rifle
Same thing my brother told me before we went there! He warned me that getting someone to give decent customer service, even when the store was empty, would be like pulling teeth!
I didn't need anyone to help me look at the Taylors, but when I wanted to ask them a question, they took forever to come over, and then knew very little about the product. I had to do some investigation when I got home, to find out Taylors were made by Uberti.
Overall, I understand what you're talking about, but if they had one in stock, and I lived there, I would have bought from them, just because they were so cheap. My brother said he doesn't like going there, but he can't help it with their pricing.
You might check with another dealer on the Taylors. My local dealer told me he could order one for under $750 for me. I have an original 1918 High Wall, in .22LR, and I'd sure like to have a centerfire, but originals are way too expensive!
Ballard, the great American Rifles!