bought a 405 lee 4570 mold and had alot of trouble getting bullets to drop especially with lynotype. I have many lee molds and this is the first one Ive had trouble with. Well the sticky bullets caused me to beat the mold so badly that the handles fell off and the spruce plate screw stripped out. I know that theres things i could have done to tune this mold but there cheap and I cast to much and dont have time to fool with tuning molds. I contacted lee and told them my problem and they sent me a brand new one this one was factory tuned and even came smoked and ready to go. Alot of people bad mouth lee products but as far as service goes I have had nothing but great experiences with them. Its a small company in wisconson and they are a bunch of good old boys! They are allways willing to talk to me and usually sometimes when I call the president of the company even is the one that talks to me. I give there service five stars!!!