[cheyenne ranger]

Had my second 450 blow the bottom gasket. I'm using Thompson's Blue Angle and the Midway heater. Sent the 450 body back to them and just got a new 4500 body to replace the old one. This is the gray one that sort of looks like it's splatter painted. No bottom gasket to blow.
Lyman is sure treating their customers right. :lol:

 

[Graybeard]

That's really good to hear but is MAJOR[/color] change in policy from Lyman.

In the past Customer Service has been a phrase with no meaning at Lyman. I had the same thing happen to mine three times. Each and every time I had to fork over money from my pocket to pay for the parts and install myself. I gave it away and bought an RCBS. It has neveer failed me a single time.

I've had a few other occasions over the years all long ago to ask Lyman for customer service on products bought from them and in each instance all I got was if you want it you pay for it.

So I'm sure glad to hear they are coming around and making changes for the better. I hope it is a trend they continue.

GB

 

[cheyenne ranger]

Glad to hear I was on the good side of their change in customer service. They did the same thing about 6-9 months ago on my other 450. I sprung for the new ball handles and think I'm real close to having a true 4500 machine rather than a 450 with 4500 parts. Not that I care, I just want something that works.