I had something similar happen to me with UPS a few years ago. I had a handgun coming back from the gunsmith and I knew I didn't want it sitting on the doorstep; so I specifically said "Hold at UPS Terminal" (which was about 1 mile from my house). HOWEVER, since I had been corresponding with the gunsmith from my workplace, that's where the gun got delivered, even though the shipping label on the package did have the notation "Hold at UPS Terminal". I got a call from the mailroom. They gave me some pretty funny looks (seems they had opened the package ... standard procedure for them, I guess).